Terms and Conditions

1. OBJECTIVE

The present conditions of sale (hereinafter “Conditions of sale”) regulate the agreement between the company Etik Wear (Ksenija Savicevic) with address at via Tartini 6, 40127 Bologna, Italia (IT)

2. CONTRACTING PROCEDURE

2.1. ELIGIBILITY TO BUY

In order to place an order through the Website, the Customer must be of legal age (18 years or older) and must be the final customer. Minors are expressly excluded.

2.2. HOW TO ORDER

To place an order through the Etik Wear Website you must follow these steps:

  • Choose the products you want and add them to “your cart”.
  • Click on finalize order and enter the delivery and payment information.
  • Read the data protection clauses and the legal notice and check the consent box to activate the FINISH PURCHASE button.

By clicking on the “FINISH PURCHASE” button on the order form, the Client fully and unreservedly accepts all the Sales Conditions that appear on the Website at the time of contracting.

If the payment is authorized, the Customer will receive a confirmation of receipt of the order. Except in the circumstances described in Sections 2.3 and 2.4 below, this confirmation constitutes acceptance by Etik Wear of the Customer’s order and assumes a binding contract between the Customer and Etik Wear.

It is recommended that the Client print and/or keep a copy of the Sales Conditions when placing the order.

A copy of the order confirmation will be sent to the Customer’s email address. We recommend that you print or download a copy for future reference.

Etik Wear can change the Conditions of Sale at any time, without prior notice to the Client. However, Etik Wear will announce such changes on the Website. If an order is canceled for any of the above reasons, Etik Wear will refund (if applicable) the value of the order. Shipping costs are never refunded, except in certain circumstances. In addition, when the Customer has received Etik Wear confirmation of receipt of your order, the Sales Conditions applicable to it can not be changed.

2.3. AVAILABILITY OF PRODUCTS

The completion of an order through the Website is subject to the availability of the items. Etik Wear tries to guarantee the stock of all the items that are for sale. If the ordered product is not available or if its stock has been used, the Customer will be informed by email and the amount paid will be refunded within 30 days of the payment.

2.4. ETIK WEAR RIGHT TO CANCEL OR NOT ACCEPT AN ORDER

Etik Wear reserves the right to reject any order, cancel it or not accept a confirmed order for the following reasons:

  • There was a technical or price error on the Website when the order was placed.
  • The product that appears in the order is not available.
  • The payment information provided was incorrect or not verifiable.
  • Security systems indicate that the order is anomalous or may be fraudulent.
  • There are reasons that indicate that the Client is a minor (under 18 years of age).
  • Etik Wear could not, after 3 attempts, deliver the order to the address provided.

If an order is canceled for any of the above reasons, Etik Wear will refund (if applicable) the value of the order and the shipping costs paid.

2.5. DATA VERIFICATION

Before processing an order made by the Customer, Etik Wear can verify the data of the same. This may mean verification of the Client’s address and solvency and whether there may be any fraud involved. Regarding possible fraud, Etik Wear can use a partially automatic verification of all purchases to filter those that are considered anomalous or suspicious and those suspected of fraud. Suspicious fraud orders will be investigated, and the Client may be reported to the relevant authorities, who may take action against it.

3. PRICE AND PAYMENT

3.1. PRICES AND CURRENCY

The prices and offers presented on the Website include VAT (Value Added Tax) and are only valid for orders placed online through the Website.

The prices are shown in euros. In the event that the Client changes the delivery country while browsing the Website, the prices may be expressed momentarily in another currency. Etik Wear informs you that the change of the country of delivery could affect the price due to the change of currency or to the specific prices of the country.

3.2. HOW TO PAY

To pay for the order, the Customer can use the following forms of payment: Credit and Debit Card and PayPal.

The charge will be made after the confirmation of the order.

3.3. CHANGES IN THE PRICE

The prices that appear on the Website are subject to change. Etik Wear reserves the right to change prices without prior notice. However, upon receipt of Etik Wear order confirmation, the prices to be paid for the order will not be changed. Etik Wear informs you that despite the meticulous updates that are made to the prices of the Website, they may contain errors.

All errors that appear in the prices will be corrected promptly and will not be binding in Etik Wear.

3.4. VALUE ADDED TAX

All purchases made through the Website will be subject to VAT. The VAT will be applied in the legal percentage in force in the State where Etik Wear is registered at the time of placing the order, regardless of its place of delivery.

4. DELIVERY

4.1. DELIVERY: WHERE AND WHEN

Deliveries are made on weekdays, although the transport agency could make deliveries on holidays in the destination location if it deems appropriate. Deliveries are made during office hours. Therefore, to facilitate deliveries, Clients are asked to use their work addresses or other addresses where there is someone who can receive the package.

4.2. DELIVERY TIMES

Etik Wear can not guarantee punctuality in the delivery of your orders, so when the order is delivered to the transport agency, the customer is informed of the tracking code so that they can know the situation and approximate date of delivery.

4.3. VERIFICATION TO RECEPTION

The Client must verify the status of the package upon receipt. If the packaging is damaged, the Customer must not accept delivery. In case no communication of rejection of the products has been received within 14 days of delivery, Etik Wear will consider that the Client has accepted the same. This does not affect the Customer’s right to return or change an order as set out in Section 6 below.

5. SHIPPING CHARGES

The shipping costs are applied to each order, unless there is an applicable promotion or rule that they are free. The expenses of each order depend on the country of reception and type of the shipment. In the event that the reception have to manage tariffs, these will be borne by the client, but before that it must be informed of such situation.

To see more details see the delivery section

6. RETURNS

6.1. RETURN OF NON-CONFORMING PRODUCTS

The Customer has the right to return defective or non-conforming products. The Client has 14 working days from the moment of detecting the non-conformity of the product to inform Etik Wear about the defect or non-conformity and proceed to the return of the product to Etik Wear.

If the Customer returns the product because it is defective, Etik Wear will reimburse the value of the product and the shipping costs, within thirty (30) days of receiving by Etik Wear the product of the return.

The foregoing is without prejudice to the rights that the Client holds as a consumer in accordance with the provisions of current mandatory regulations on consumer protection.

6.2. RETURN OF PRODUCTS FOR ANY REASON (RIGHT OF REVOCATION)

If the Client is not satisfied with the products purchased for whatever reason, he has 14 working days from the date of delivery to return the product without giving any explanation, provided that:

  • The product has not been washed or used in any way (except for reasonable wear and tear as a result of checking and testing the product).
  • The product is complete (two elements that form a pair must be returned together).

The Customer must return the product and assume the return costs. The products must be returned in their original packaging and labels along with the relevant return note.

Etik Wear will carry out the pertinent inspection of the returned merchandise and will reimburse the Client for the price of the product before thirty (30) days after receiving the merchandise in its stores. In these cases, the customer must assume the shipping costs of the products to Etik Wear.

6.3. EXCHANGE OF PRODUCTS

Currently, the products can not be exchanged. To obtain a product in another color or size, the Customer must return the original item and place a new order through the Etik Wear Website.

6.4. RETURN OF GIFTS

To make the return of a product that has been received as a gift, the Customer must contact the person who made the gift and ask him to follow the procedure to make the return. The refund will be made in the original payment form.

6.5. INFORMATION REGARDING REIMBURSEMENTS

The refund will be made in the original payment form. With the exception of the provisions of Section 6.2, Etik Wear will not make any refund until it receives the product reason for the refund and verify its conditions in the warehouse; Once the conditions of the product have been verified, the Customer will receive a refund with the relevant amount within thirty (30) days of the receipt of the product.

7. VALIDITY OF OFFERS (“Promotional offers”)

7.1. The promotional offers shown on the Website to increase the sale of certain products are only valid as long as they appear on the Website, unless otherwise specified therein.

8. RESPONSIBILITY

8.1. These Sales Conditions establish all the obligations and responsibilities of Etik Wear regarding the supply of products. There are no guarantees, conditions or other terms that are binding for Etik Wear, except those that are expressly mentioned in the Sales Conditions.

8.2. Subject to clause 8.4, the maximum liability in all claims of any kind or related to these Terms of Sale, whether in the contract, warranty, condition, tort, strict liability, law or otherwise, WILL BE LIMITED TO THE PAID AMOUNT A ETIK WEAR FOR THE PRODUCT IN QUESTION.

8.3. Subject to clause 8.4, IN NO EVENT, AS A RESULT OF BREACH OF CONTRACT, WARRANTY, CONDITION, TORT, OBJECTIVE RESPONSIBILITY, LAW OR OTHERWISE, NONE OF THE PARTIES WILL BE LIABLE TO ANOTHER OF ANY SPECIAL, CONSEQUENTIAL DAMAGES, INCIDENTAL OR INDIRECT.

8.4. Nothing in these Terms of Sale limits or excludes Etik Wear’s liability for (i) death or personal injury caused by Etik Wear’s negligence, (ii) fraud, (iii) any failure to comply with the obligations that imply the current national laws or (iv) any liability that cannot be excluded by law.

9. APPLICABLE LEGISLATION

Purchases made through the Etik Wear Website and under these Sales Conditions are subject to Italian legislation.

10. CONTACT US

For any query or incident regarding the order, the Customer can contact Etik Wear at @info@etikwear.com.

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