To ensure that your order arrives on time, it is essential that you fill in your shipping address correctly. We also strongly advise you to provide a contact mobile phone number. The estimated time to receive your order is:
The shipment times are always expressed in workdays, and should be counted after the order has left our warehouse. Shipments will be conducted between Monday and Friday (not counting holidays) and will be subject to the specifications of our logistics operators. Please, remember that we do not accept deliveries which require customs. We are not responsible for lost or stolen packages or packages delayed by the couriers. Every package will have a tracking number so you can check the courier’s website the exact position of your package at any time.
Transport fees are:
Once your order is prepared, you will receive an e-mail with the tracking number and a link to trace it on the transport company web.
We hope you are happy with your purchase, but in case you are not – please see below for return/exchange instructions. You have 14 days from when you received your order to return an item. Please ensure that all items are returned clean, unworn and have all of their original labeling and packaging. If you have any questions, please contact us at firstname.lastname@example.org.
Remember that here at Etik Wear, every part of our business revolves around sustainability and ethical fashion. From our suppliers to fibers, packaging to shipping. Please keep this in mind when you make your purchases. If you have questions regarding your size, please check the size guide. Fewer returns equals a lower Carbon Footprint!
Etik Wear Online Returns
via Giuseppe Tartini 6
Please note that you are responsible for the expenses derived from transportation.
We recommend you send by certified mail or with acknowledgment of receipt. Otherwise, we cannot be held responsible in case of loss or delivery or poor condition of the package.
You will receive the amount through the same form of payment used in your purchase in an estimated time of 7-15 days, depending on your bank.